This organisation needs radical surgery to get itself operating efficiently. Time and again it wastes money by messing up appointments, not having people where they should be, not having the data communicated between staff etc. It MADDENS me that sick people should be additionally stressed as a result of idiots who cannot run a business properly. They would save BILLIONS if patient records were shared electronically between health care staff (consultants, doctors, nurses, car service personnel and ambulance crews). It is not rocket science.
I have no fundamental issue with caring people trying to do their best, but they are totally hindered by the lack of decent communications at all levels.
In the 21st century, any organisation as bad as the National Health Service today would be in administration by now and its bosses sacked.? NHS sort yourselves out!
Source: http://g3xbm-qrp.blogspot.com/2013/04/good-communications-or-lack-of-it-in-nhs.html
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